Casino Terms Glossary for LevelUp Players
This glossary explains the words an online casino uses about itself — and, in several cases, what those words leave out: an RTP figure is a long-run average, a wagering multiple decides what a bonus is really worth, a progressive pool is shared across a whole network. These are the definitions used throughout this review, last checked in October 2026.
General Casino Terms
Bankroll
Your bankroll is the total amount of money you have set aside specifically for gambling. Effective bankroll management is crucial for responsible gaming and involves setting limits on how much you wager per session and never betting more than you can afford to lose.
House Edge
The house edge represents the mathematical advantage that the casino has over players in any given game. Expressed as a percentage, it indicates the average profit the casino expects to make from each bet. Games with a lower house edge, such as blackjack or baccarat, give players better odds of winning compared to games like slots or keno.
RTP (Return to Player)
RTP is a percentage that indicates how much of the wagered money a game will pay back to players over time. For example, a slot with a 96% RTP will theoretically return $96 for every $100 wagered. The figure is set by the game studio, not by the casino that lists the game, and it describes a long-run average across millions of spins rather than what a session will return.
Volatility
Also known as variance, volatility describes how often and how much a game pays out. High volatility games offer larger but less frequent wins, while low volatility games provide smaller but more regular payouts. Understanding volatility helps you choose games that match your playing style and risk tolerance.
Bonus and Promotion Terms
Welcome Bonus
A welcome bonus is a promotional offer designed to attract new players. At this operator it runs across four deposits and carries 35x wagering; what such a package is worth is decided by its terms, which are set out on the bonuses page.
Wagering Requirements
Wagering requirements, also known as playthrough or rollover requirements, specify how many times you must wager your bonus amount before you can withdraw winnings. For example, a $100 bonus with 30x wagering requirements means you need to wager $3,000 before cashing out.
Free Spins
Free spins are complimentary rounds on slot games that allow you to spin the reels without using your own money. Winnings from free spins are typically subject to wagering requirements. This operator's welcome package includes 350 of them, and winnings from those spins carry 30x wagering and are capped at 50.
No Deposit Bonus
A no deposit bonus is a promotional offer that doesn't require you to make a deposit. These bonuses give you a chance to try out games and potentially win real money without risking your own funds. However, they usually come with strict wagering requirements and maximum withdrawal limits.
Cashback Bonus
Cashback bonuses return a percentage of your losses over a specific period. For instance, a 10% cashback offer on weekly losses means if you lost $100, you would receive $10 back. This type of bonus helps soften the blow of a losing streak.
Payment and Transaction Terms
Deposit
A deposit is the transfer of funds from your payment method into your casino account. This operator advertises cards, e-wallets, bank transfer and cryptocurrencies with a published minimum of 20; which methods appear depends on your region.
Withdrawal
A withdrawal is the process of transferring winnings from your casino account to your chosen payment method. Withdrawal times vary depending on the method selected, ranging from instant for e-wallets to several business days for bank transfers.
Pending Time
Pending time refers to the period during which a withdrawal request is being processed by the casino before the funds are actually sent. During this time, you may have the option to cancel the withdrawal and return the funds to your playing balance.
KYC (Know Your Customer)
KYC is a verification process required by licensed casinos to confirm a player's identity and prevent fraud. You'll need to provide documentation such as a government-issued ID, proof of address, and sometimes proof of payment method. This process is essential for security and regulatory compliance.
Slot Game Terms
Paylines
Paylines are the lines on which matching symbols must land to create a winning combination. Traditional slots featured just a few paylines, but modern video slots can have hundreds or even thousands of ways to win.
Wild Symbol
A wild symbol acts as a substitute for other symbols to help create winning combinations. Some wilds come with multipliers or expand to cover entire reels, significantly boosting your winning potential.
Scatter Symbol
Scatter symbols typically trigger bonus features or free spins when a certain number appear anywhere on the reels. Unlike regular symbols, scatters don't need to land on specific paylines to award prizes.
Multiplier
A multiplier increases your winnings by a specific factor. For example, a 3x multiplier on a $10 win would pay out $30. Multipliers can appear as symbols, during bonus rounds, or as part of progressive features.
Progressive Jackpot
A progressive jackpot is a prize pool that grows with each bet placed on the game across a network of casinos. These jackpots can reach life-changing amounts, sometimes exceeding millions of dollars. A progressive pool is funded by every player on the network that carries the game, which is why the advertised total grows so large and why the odds of taking it are never published.
Bonus Round
Bonus rounds are special features within slot games that offer additional winning opportunities. They can include free spins, pick-and-win games, wheel spins, or interactive mini-games with enhanced payouts.
Table Game Terms
Dealer
The dealer is the casino representative who manages the game, deals cards, and handles bets. In live casino games, you interact with real dealers via video stream, creating an authentic casino experience from the comfort of your home.
Ante
An ante is a mandatory bet that all players must place before a hand begins in certain poker variations. It ensures there's always money in the pot to compete for.
Split
In blackjack, splitting allows you to divide a pair of cards into two separate hands, with an additional bet placed on the second hand. This strategic move can improve your chances of winning when dealt matching cards.
Double Down
Doubling down is a blackjack strategy where you double your initial bet in exchange for receiving exactly one more card. This is typically done when you have a strong hand and believe one additional card will beat the dealer.
Bust
In blackjack, you bust when your hand total exceeds 21, resulting in an automatic loss regardless of the dealer's hand.
Inside Bet
In roulette, inside bets are placed on specific numbers or small groups of numbers on the inner section of the betting layout. These bets offer higher payouts but lower odds of winning compared to outside bets.
Outside Bet
Outside bets in roulette are placed on broader categories such as red/black, odd/even, or high/low numbers. They offer better odds of winning but lower payouts than inside bets.
Live Casino Terms
Live Dealer
Live dealer games feature real human dealers operating from professional studios, streamed to your device in real-time. This format combines the convenience of online play with the authentic atmosphere of a land-based casino.
Game Show
Game show-style casino games are entertainment-focused live dealer experiences that combine elements of traditional casino games with TV game show formats. Popular titles include Crazy Time, Monopoly Live, and Dream Catcher.
Chat Function
The chat function allows you to communicate with the live dealer and other players during a game session, enhancing the social aspect of the gaming experience.
Account and Security Terms
Two-Factor Authentication (2FA)
2FA is an additional security layer that requires you to provide two forms of identification before accessing your account. This typically involves your password plus a code sent to your mobile device, significantly enhancing account security.
Responsible Gaming
Responsible gaming refers to policies and tools designed to help players maintain control over their gambling activities. Licensed operators are required to provide deposit limits, session reminders, reality checks and self-exclusion. This site provides none of them, because it holds no accounts; how to use them is covered on our tips page.
Self-Exclusion
Self-exclusion is a tool that allows players to voluntarily ban themselves from gambling for a specified period. This feature is essential for those who feel they need a break from gaming or are concerned about developing problem gambling behaviors.
Session Limits
Session limits allow you to set maximum time periods for your gaming sessions. Once the limit is reached, you'll be logged out automatically, helping you maintain healthy gaming habits.
Technical Terms
RNG (Random Number Generator)
An RNG is a computer algorithm that ensures game outcomes are completely random and unpredictable. Licensed casinos use certified RNGs that are regularly tested by independent auditors to guarantee fairness.
SSL Encryption
SSL (Secure Socket Layer) encryption is a security technology that protects data transmitted between your device and the casino's servers. The operator's site is served over HTTPS, which protects data on the way to it and says nothing about how the data is handled once it arrives.
Mobile Casino
A mobile casino is a version of an online casino optimized for smartphones and tablets. This operator's site works in a mobile browser without an install, and an Android app is advertised; third-party reviews note the absence of an iOS app.
HTML5
HTML5 is the technology that powers modern casino games, allowing them to run smoothly in web browsers without requiring additional software downloads. This technology enables seamless cross-platform gaming on desktop, mobile, and tablet devices.
Licensing and Regulation Terms
Gaming License
A gaming license is official authorization from a regulatory body that allows a casino to legally operate and offer gambling services. This operator is licensed in Curacao under OGL/2023/174/0082, issued to Dama N.V.; what that licence does and does not cover is set out on our licensing page.
Fair Gaming
Fair gaming encompasses the policies and practices that ensure all games are operated honestly, with outcomes determined by certified RNGs and transparent rules. Independent testing agencies regularly audit licensed casinos to verify compliance with fair gaming standards.
Regulatory Body
A regulatory body is an organization responsible for overseeing gambling activities within a specific jurisdiction. These authorities issue licenses, enforce regulations, and ensure casinos maintain high standards of operation and player protection.
Understanding the Language of Online Casinos
Familiarizing yourself with these terms will significantly enhance your gaming experience at LevelUp. Understanding the terminology allows you to make informed decisions about which games to play, how to manage your bankroll effectively, and how to take full advantage of promotional offers.
The vocabulary keeps changing as new game formats and payment methods appear, and this glossary is updated as that happens. If you meet an unfamiliar term while playing, the game's own information panel is the first place to look: it carries the return figure, the volatility band and the maximum win for that specific game.
For new players, we recommend starting with games that have straightforward rules and favorable odds, such as blackjack or European roulette. As you become more comfortable with the terminology and mechanics, you can explore more complex games like poker variations or progressive slot machines.
This glossary is part of a review, not a casino: there is no support desk here and no accounts. Questions about a balance, a bonus or a payment go to the operator's own support, the only party that can see your account.
Remember that successful gambling combines knowledge, strategy, and responsible gaming practices. Use this glossary as a foundation for your gaming journey, and always play within your means. Welcome to LevelUp, where understanding the game is the first step toward enjoying it.